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Digital Literacy Skills Access For International Protection Applicants

Developing tutor training programmes and digital skills resources for refugees.

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This project had two goals in mind. Firstly, to develop a volunteer digital skills tutor training programme for International Protection Applicants (IPAs), migrants, and people with language needs. Secondly, to develop student resources for a digital skills training programme and make them available to all adults living in direct provision, emergency accommodation, pre-reception and transit facilities, and through the FIT (Fast Track into Information Technology), Fáilte Isteach, and the Jesuit Refugee Service network.

The project took place between September and December 2023 and included meetings with partner organisations, designers, and tutors in various locations offline and online. Learning resources have been developed and cover topics like basic computer skills, job search and employment skills, how to use online learning platforms like E-College, and how to access government healthcare and social welfare services online. A printed workbook has also been designed, along with a training manual for volunteer tutors. In 2024, this training material will be used to create a volunteer training programme with the capacity to develop peer mentors, learner champions, and ambassadors.  

In due course, this project will play a key role in enhancing social inclusion, job readiness, and digital and language skills among a wide range of target groups. 

This project was the result of a collaboration between CDETB, Jesuit Refugee Service, Fast Track into Information Technology (FIT), and Fáilte Isteach Third Age Ireland

For more information, please contact Andrew Connelly, City of Dublin Regional Literacy Coordinator at andrew.connolly@aes.cdetb.ie  

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