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Neighbournet digital skills programme

Digital literacy programme for the homeless community

A hand holds a flyer for free digital skills classes, covering CV creation, job searching, email composing, and scam avoidance. Dates: July 11 - August 4.

The project partners were

  • Dublin College

  • Respond family homeless service  

About this project

This project delivered a 4-week digital skills programme to residents of Respond Family Homeless Service. It provided practical, hands-on workshops to build digital literacy and confidence.

More about this project

The course embedded digital literacy within a housing support context. It reached a hard-to-reach learner group, and  developed pathways to literacy support beyond the workshop.  

Workshops included on-the-spot support for learners with low literacy, including basic reading instruction.

Tutors provided personalized guidance during sessions, which covered

  • CV crafting,

  • email use,

  • job searching,

  • accessing MyGov.ie, and

  • information about accessing further ETB courses.

“I feel comfortable using the computer now. I can finally check the school website to stay up to date. I’m going to read the school newsletter and try to make some friends with other parents in the school yard by chatting about it. Thank you!” — quote from a learner