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TechKnow: Digital skills @ your library

One-to-one digital skills sessions for the general public.

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"After the one-to-one session I feel more confident in using my phone. I’m not afraid to use it now. I feel the one-to-one sessions are very helpful." Quote from participant

This project provided one-to-one digital skill sessions to the public. One-to-one sessions took place alongside small classes focusing on digital literacy, such as safe shopping online and cybersecurity.

The project took place in libraries throughout County Monaghan. Sessions ran from September to December 2023 in Castleblayney, Carrickmacross, Clones, and Ballybay. 134 participants learnt how to send emails, bank online, and access government services.

Tutors tailored lessons to match each individual's speed of learning. This allowed learners to ask specific questions about unmet digital literacy needs.

Learners now feel more comfortable using digital tools and are ready to use new technologies on their own. This project also raised awareness that everyone can use libraries at anytime for personal development.

"It has really made a difference. Nothing on the screen phases me, as it once did." Quote from participant

This project was the result of a collaboration between Monaghan County Libraries and Cavan and Monaghan Education and Training Board (CMETB).

For more information, please contact Ceinwen Fergus, Cavan and Monoghan Regional Literacy Coordinator at ceinwenfergus@cmetb.ie 

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