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Unlocking digital  skills 

Helping people navigate online government services

Two display stands with Westmeath Libraries promotional panels, featuring logos, direction arrows, and library event information on a beige background.

The project partners were

  • Westmeath libraries 

  • Longford libraries  

About this project

This project helped people set up MyGov ID  accounts  and navigate online government services.   

A qualified facilitator delivered the project across Westmeath and Longford libraries. They helped learners create MyGov accounts and access online services, regardless of their technical abilities.

More about this project

The programme took place over a ten-week period across both counties, operating in eleven branch locations.

The project provided learners with a space to ask questions in one-to-one support sessions focused on using MyGov.

“This  class  is  a  big help to my confidence. There is  a  great need for these classes.”  - a quote from a learner